DISQUS

Shop Talk: Innovation, Marketing and Alliances: Looking ahead to 2009

  • Colin Shaw · 11 months ago
    I would totally agree that "reading" customers is important and a key way is looking at the emotions that you are evoking in Customers. We did 2 years of research at discovered the emotions that drive and destroy value. You may wish to check out my blog on how emotions are evoked.http://twurl.nl/xufnml

    Colin Shaw
    Author